Shipping policy

Shipping

All orders are processed within 2 to 6 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Local pickup

You can skip the shipping fees with free local pickup at 280181 Twp Rd. 242 Chestermere AB T1X 0M5. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 2 to 4 business days. We will send you an email when your order is ready along with instructions. Local pickup hours are with appointment. Please call or email to make arrangements and have your order confirmation email with you when you come.

International Shipping

We offer international shipping. Shipping charges for your order will be calculated and displayed at checkout. Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Simcart is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you have any further questions, please don't hesitate to contact us at simcart4u@gmail.com.